Write to info@t161.com and ask about the status of your order. Be sure to include your order number and your last name in the message.

Write to info@t161.com and ask to cancel your order. Be sure to include the order number to be canceled and your last name in the message. You will receive a refund within 14 days.

Yes, it is possible. To do this, write to info@T161.com with the numbers of both orders and we will send them together.

If you provided a valid e-mail address when placing your order, you will receive a confirmation e-mail with your order number after placing your order within 24h. If you have not received such an e-mail, please contact us at info@T161.com

You will receive a refund within 14 days of canceling the order.

If the payment process has been interrupted and the payment for the order has been unsuccessful, place your order again and the previous one will be rejected.

We carry out domestic deliveries using the InPost Courier, and foreign deliveries are delivered by FedEx. When placing the order, all information regarding costs is provided.

Yes, we deliver worldwide with a few exceptions, the list of available countries is provided when placing an order.

Delivery costs are calculated individually for the selected country when placing the order.

The delivery time in Poland is 1-3 business days. International shipments are delivered within 3 to 6 business days. 

We provide the option to pay with a credit card or cryptocurrencies.

If the payment process is interrupted and the payment for the order has been unsuccessful, please re-place the order and the previous order will be canceled.

At the moment, the sale is carried out only to individual customers for whom purchase confirmations are sent by e-mail.

You can return the product up to 14 days after receiving the order. The returned goods must not have any signs of use and must have original tags. Attach the completed return form to the return package. You can download the form https://T161.com/returns. Send the returned item to the following address:

T161

ul. Westerplatte 2/8

31-033 Kraków

Poland

Return shipping costs are covered by the customer.

You can find more information on returns in returns tab.

If you have a question about returns, please contact us at info@T161.com

Return shipping costs are covered by the customer. More information on returns can be found in the Returns tab.

You will receive a refund within 14 days from the moment we receive the package with the returned product.

We do not make product exchanges. If you need a different size or color of the product, you can return your order and place a new order on our website. The returned goods cannot have any traces of use. Attach the completed return form to the return package.

You can make a complaint about the purchased product if, within 1 year from the date of receiving the product, you find that it is defective, incomplete or not as described.

Write us an email to info@T161.com with photos of the defect and a brief description. We will guide you through the complaint process and ask you to fill in a form in which you will inform us whether, if the complaint is accepted, you choose to replace it with a new, undamaged product or a refund.

We will consider the complaint within 14 days of receiving the parcel with the advertised product. We will inform you about the decision by e-mail.

We try to prevent situations in which a damaged or incomplete product is shipped. However, if you have received a defective product, please write to info@T161.com so that we can react as soon as possible and provide you with a new product.

If you have received a different size or product than the one selected in your order, please write to info@T161.com so that we can react as soon as possible and deliver the correct product to you.

In order for the return to be recognized, in addition to returning the product, you need to send the NFT to the wallet indicated by the customer service department.

You can use the discount code in the cart when placing the order. Enter the code in the „Click here to enter your code” and click „Enter”.

If the discount code includes products added to the cart, the order amount will be reduced accordingly.

Remember: to receive the discount, the discount code must be used when placing the order. If you place an order without using a discount code, we will not be able to add the discount to a paid order.

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